Privacy Policy

Fred Flow Systems ("we," "us," or "our"), a brand operated by Freds Ecom Empire LLC, respects your privacy. This policy explains what we collect, how we use it, and the choices you have. It applies to our website and the SMS, email, and automation services we provide to our clients. Your data is processed in accordance with this Privacy Policy and the GDPR.

Information We Collect

• Information you provide: name, email address, phone number, and business type when you submit a form or request an audit.
• Usage data: pages visited, referring URLs, and device/browser type, collected through standard analytics.

How We Use Information

• To respond to your inquiry and deliver the services you requested.
• To send transactional and marketing messages where you have opted in.
• To improve our services, website, and customer experience.

SMS Messaging & Consent

By checking the SMS consent box on our forms, you agree to receive customer support and marketing SMS messages from Freds Ecom Empire LLC at the phone number you provided. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message, or reply HELP for support.

Mobile Information & SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Data Sharing

We may share data with service providers who help us operate our business (e.g., hosting, analytics), under written agreement to protect your information. We do not sell your personal information.

Data Retention & Security

We retain personal information only as long as needed to provide our services and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your data.

Your Rights (GDPR)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data protection laws, you have the following rights over your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You may request that we delete your personal data, subject to legal retention obligations.
• Right to Object & Withdraw Consent: You may opt out of marketing communications at any time — reply STOP to any SMS, or email us to withdraw consent.

To exercise any of these rights, email hello@fredflowsystems.com. We will respond within the timeframe required by applicable law.

Contact

Fred Flow Systems (operated by Freds Ecom Empire LLC)
838 Walker Rd Ste 21-2, Dover, DE 19904
Email: hello@fredflowsystems.com
Phone: (302) 257-8164